Repjectory support
Repjectory is made and supported by The Bullpen Training LLC. For any question, problem or idea about the app, email support@thebullpentraining.com.
To help us fix a problem quickly, please include your iPhone model, your iOS version, what you were doing when it happened, and a screenshot if you can.
Subscriptions
Repjectory has two plans, each monthly or yearly:
- Base: log swings by typing, pasting or importing a CSV, with every report, record and game in the app, and cloud backup.
- Pro: everything in Base, plus scanning a TrackMan or HitTrax screen to log a whole round from one photo, and scanning a bat to add it to your rack. Pro starts with a 7-day free trial for new subscribers.
Manage or cancel: open the Settings app on your iPhone, tap your name, then Subscriptions, then Repjectory. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one. Deleting the app or your Repjectory account does not cancel a subscription.
New phone or reinstalled the app? On the subscription screen, tap Restore purchases while signed in to the same Apple ID you subscribed with.
Refunds and billing: Apple handles every payment, so refunds are requested from Apple at reportaproblem.apple.com. If you are not sure what to do, email us and we will point you in the right direction.
Your account and backups
You don't need an account to use Repjectory. If you sign in (with Apple, Google or an email code), the app backs up what you enter to a private folder only your account can open, and keeps your two most recent backups.
Moving to a new phone: sign in to the same account, then open the Account screen (tap the ? button at the top of any screen, then Account) and choose to restore your backup. Restoring replaces what is on that phone.
Deleting your account: tap the ? button, then Account, then Delete account. Your account and its backups are deleted right away.
Privacy
What Repjectory collects and how it is used: Repjectory Privacy Policy.